choose well - a guide to nhs services

 

There are many places that patients can turn to for assistance when they are unwell. Most can be resolved by self-care or a visit to the pharmacist.

For more serious issues there is the GP Surgery and the Out of Hours service.

Remember you do not need to wait across a weekend or until the surgery opens, the 111 service is available 24 hours a day 7 days a week to provide advice and help direct you to the most appropriate service.

Please remember Accident and Emergency is for life threatening conditions.

Please find a list below that may help you choose which service may be right for you.

 

Self Help Advice:

Patient.co.uk offers help and advice about many health problems. It may be best to check your symptoms first to see what the best course of treatment may be, and if it could be resolved through self care.

Pharmacists:
Pharmacists can usually help with coughs, colds, aches and pains. They can advise on medicines and many offer additional services like flu jabs and healthchecks. Many also have the electronic prescription service so you do not need to collect prescriptions from your surgery. Please see your local pharmacist to see what services they offer.
Walk-in and Urgent Care Centres:
For cuts, strains, sprains and minor illnesses the urgent care centres at St. Helier and St Georges Hospitals are available. A walk-in clinic is available at the Wilson Hospital in Mitcham.
During Surgery Hours:
Please call the surgery for advice and assistance. Appointments can booked upto 4 weeks in advance and 10% of our appointments are book on the day, these are offered on a first come, first served basis. Appointments can be booked on-line.
Out of hours (6:30pm to 8am)
Don't wait till morning for help or advice, Call the NHS111 service by dialling 111. They should offer help and advice and may send the on-call doctor to visit you when the surgery is closed.

Weekends:

When the surgery is closed don't wait till Monday for help or advice, Call the NHS111 service by dialling 111. They are available 24 hours a day 7 days a week and should offer help and advice and may send the on-call doctor to visit you when the surgery is closed.

Accident & Emergency:

Accident and Emergency should be used for serious incidents that may be life threatening. If you experience chest pain, difficulty breathing, signs of stroke or have had an accident that requires immediate attention, please call 999.
 

 

 

health and advice

 

There are many organisations that offer help, advice and support for patients for a range of conditions and issues. Some of the most popular websites used by the surgery are listed below.